win7蓝屏代码0xfffff800`042986d0怎么办?

　　最近笔记本windows 7系统频繁出现开机蓝屏，使用蓝屏分析工具得出以下内容，请达人帮忙分一下，并寻求解决方法。

　　蓝屏文件分析结果：

　　Microsoft (R) Windows Debugger Version 6.11.0001.404 X86

　　Copyright (c) Microsoft Corporation. All rights reserved.

　　Loading Dump File [C:\Windows\Minidump\051014-18704-01.dmp]

　　Mini Kernel Dump File: Only registers and stack trace are available

　　Symbol search path is: *** Invalid ***

　　****************************************************************************

　　* Symbol loading may be unreliable without a symbol search path. *

　　* Use .symfix to have the debugger choose a symbol path. *

　　* After setting your symbol path, use .reload to refresh symbol locations. *

　　****************************************************************************

　　Executable search path is:

　　*********************************************************************

　　* Symbols can not be loaded because symbol path is not initialized. *

　　* *

　　* The Symbol Path can be set by: *

　　* using the _NT_SYMBOL_PATH environment variable. *

　　* using the -y argument when starting the debugger. *

　　* using .sympath and .sympath+ *

　　*********************************************************************

　　Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2

　　*** WARNING: Unable to verify timestamp for ntoskrnl.exe

　　*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

　　Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64

　　Product: WinNt, suite: TerminalServer SingleUserTS

　　Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532

　　Machine Name:

　　Kernel base = 0xfffff800`04055000 PsLoadedModuleList = 0xfffff800`042986d0

　　Debug session time: Sat May 10 07:52:43.491 2014 (GMT+8)

　　System Uptime: 0 days 0:00:19.364

　　*********************************************************************

　　* Symbols can not be loaded because symbol path is not initialized. *

　　* *

　　* The Symbol Path can be set by: *

　　* using the _NT_SYMBOL_PATH environment variable. *

　　* using the -y argument when starting the debugger. *

　　* using .sympath and .sympath+ *

　　*********************************************************************

　　Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2

　　*** WARNING: Unable to verify timestamp for ntoskrnl.exe

　　*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

　　Loading Kernel Symbols

　　...............................................................

　　................................................................

　　......................

　　Loading User Symbols

　　Loading unloaded module list

　　.....

　　Unable to load image \??\C:\Windows\System32\Drivers\zolsoft.sys, Win32 error 0n2

　　*** WARNING: Unable to verify timestamp for zolsoft.sys

　　*** ERROR: Module load completed but symbols could not be loaded for zolsoft.sys

　　*******************************************************************************

　　* *

　　* Bugcheck Analysis *

　　* *

　　*******************************************************************************

　　Use !analyze -v to get detailed debugging information.

　　BugCheck 1000007E, {ffffffffc0000005, fffff8800422fa49, fffff88004708158, fffff880047079b0}

　　***** Kernel symbols are WRONG. Please fix symbols to do analysis.

　　*************************************************************************

　　*** ***

　　*** ***

　　*** Your debugger is not using the correct symbols ***

　　*** ***

　　*** In order for this command to work properly, your symbol path ***

　　*** must point to .pdb files that have full type information. ***

　　*** ***

　　*** Certain .pdb files (such as the public OS symbols) do not ***

　　*** contain the required information. Contact the group that ***

　　*** provided you with these symbols if you need this command to ***

　　*** work. ***

　　*** ***

　　*** Type referenced: nt!_KPRCB ***

　　*** ***

　　*************************************************************************

　　*************************************************************************

　　*** ***

　　*** ***

　　*** Your debugger is not using the correct symbols ***

　　*** ***

　　*** In order for this command to work properly, your symbol path ***

　　*** must point to .pdb files that have full type information. ***

　　*** ***

　　*** Certain .pdb files (such as the public OS symbols) do not ***

　　*** contain the required information. Contact the group that ***

　　*** provided you with these symbols if you need this command to ***

　　*** work. ***

　　*** ***

　　*** Type referenced: nt!KPRCB ***

　　*** ***

　　*************************************************************************

　　*************************************************************************

　　*** ***

　　*** ***

　　*** Your debugger is not using the correct symbols ***

　　*** ***

　　*** In order for this command to work properly, your symbol path ***

　　*** must point to .pdb files that have full type information. ***

　　*** ***

　　*** Certain .pdb files (such as the public OS symbols) do not ***

　　*** contain the required information. Contact the group that ***

　　*** provided you with these symbols if you need this command to ***

　　*** work. ***

　　*** ***

　　*** Type referenced: nt!_KPRCB ***

　　*** ***

　　*************************************************************************

　　*************************************************************************

　　*** ***

　　*** ***

　　*** Your debugger is not using the correct symbols ***

　　*** ***

　　*** In order for this command to work properly, your symbol path ***

　　*** must point to .pdb files that have full type information. ***

　　*** ***

　　*** Certain .pdb files (such as the public OS symbols) do not ***

　　*** contain the required information. Contact the group that ***

　　*** provided you with these symbols if you need this command to ***

　　*** work. ***

　　*** ***

　　*** Type referenced: nt!KPRCB ***

　　*** ***

　　*************************************************************************

　　*************************************************************************

　　*** ***

　　*** ***

　　*** Your debugger is not using the correct symbols ***

　　*** ***

　　*** In order for this command to work properly, your symbol path ***

　　*** must point to .pdb files that have full type information. ***

　　*** ***

　　*** Certain .pdb files (such as the public OS symbols) do not ***

　　*** contain the required information. Contact the group that ***

　　*** provided you with these symbols if you need this command to ***

　　*** work. ***

　　*** ***

　　*** Type referenced: nt!_KPRCB ***

　　*** ***

　　*************************************************************************

　　*************************************************************************

　　*** ***

　　*** ***

　　*** Your debugger is not using the correct symbols ***

　　*** ***

　　*** In order for this command to work properly, your symbol path ***

　　*** must point to .pdb files that have full type information. ***

　　*** ***

　　*** Certain .pdb files (such as the public OS symbols) do not ***

　　*** contain the required information. Contact the group that ***

　　*** provided you with these symbols if you need this command to ***

　　*** work. ***

　　*** ***

　　*** Type referenced: nt!_KPRCB ***

　　*** ***

　　*************************************************************************

　　*************************************************************************

　　*** ***

　　*** ***

　　*** Your debugger is not using the correct symbols ***

　　*** ***

　　*** In order for this command to work properly, your symbol path ***

　　*** must point to .pdb files that have full type information. ***

　　*** ***

　　*** Certain .pdb files (such as the public OS symbols) do not ***

　　*** contain the required information. Contact the group that ***

　　*** provided you with these symbols if you need this command to ***

　　*** work. ***

　　*** ***

　　*** Type referenced: nt!_KPRCB ***

　　*** ***

　　*************************************************************************

　　*************************************************************************

　　*** ***

　　*** ***

　　*** Your debugger is not using the correct symbols ***

　　*** ***

　　*** In order for this command to work properly, your symbol path ***

　　*** must point to .pdb files that have full type information. ***

　　*** ***

　　*** Certain .pdb files (such as the public OS symbols) do not ***

　　*** contain the required information. Contact the group that ***

　　*** provided you with these symbols if you need this command to ***

　　*** work. ***

　　*** ***

　　*** Type referenced: nt!_KPRCB ***

　　*** ***

　　*************************************************************************

　　*********************************************************************

　　* Symbols can not be loaded because symbol path is not initialized. *

　　* *

　　* The Symbol Path can be set by: *

　　* using the _NT_SYMBOL_PATH environment variable. *

　　* using the -y argument when starting the debugger. *

　　* using .sympath and .sympath+ *

　　*********************************************************************

　　*********************************************************************

　　* Symbols can not be loaded because symbol path is not initialized. *

　　* *

　　* The Symbol Path can be set by: *

　　* using the _NT_SYMBOL_PATH environment variable. *

　　* using the -y argument when starting the debugger. *

　　* using .sympath and .sympath+ *

　　*********************************************************************

　　Probably caused by : zolsoft.sys ( zolsoft+5a49 )

　　Followup: MachineOwner

　　编辑解答：分析，出现蓝屏的原因是zolsoft.sys驱动文件所造成，只要找出该文件并删除即可。值得提醒的是在删除该文件之前，必须进行备份。（文件备份工具：口袋ghost）

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